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Virgin Atlantic upper class wing celebrates first anniversary

Thursday 20 Nov 2008 7:28am

Virgin Atlantic has celebrated the successful first anniversary of its Terminal 3 upper class wing at Heathrow Airport. Virgin has seen an 11 per cent increase in business class passengers travelling from Heathrow Airport over the last year due to the success of the private check-in and security channel in the upper class wing. Virgin Atlantic customers using the upper class only wing at London Heathrow are offered a 40-minute minimum check-in time, which is reportedly shorter than British Airways' equivalent service from Heathrow's Terminal 5. Steve Ridgway, Virgin Atlantic's chief executive, said that the airline is 'very proud' of its 'amazing facility' in Terminal 3. Mr Ridgway added: 'The first year for the upper class wing has been a real success - the appeal of such a slick airport experience has obviously attracted many more business travellers. 'It is clear that our investment in T3 has paid off and we are delighted that passengers agree. ' 98 per cent of travellers surveyed who have used the upper class wing at Terminal 3 rated the facility as 'excellent' or 'good' according to research commissioned by Virgin Atlantic.

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